Warranty Condition:
The guarantee covers product with defect from production or malfunction from proper use according to product's specification, capacity and instruction manual only. V.R.Union.,Ltd. Will compensate for defect with the same product or equivalence.
The warranty does not cover on following conditions:
- 1. Improper or wrong installation from the installation instruction,
- 2. Malfunction and damage caused by inappropriate care of misuse.
- 3. Indirect damage from installation, withdrawal and removal.
- 4. Expense from delivery for product return and/or compensation.
- 5. Malfunction and damage caused by wrong purpose usage and/or adaptation or modification of product.
- 6. Use with underground water, hard water, dirty water and/or acid-alkaline contaminated water.
- 7. Use with high pressure water (Over 5 Bar).
| Warranty Period | ||
| Product | Part | Warranty Period |
| FlÜhs Valve Faucet | Faucet Body (Stainless Steel 316) | 30 years |
| FlÜhs Valve (Leakage case) | 12 years or 1,000,000 times | |
| Filter and Plastic components | 5 years | |
| Rubber washer, Rubber Nozzle and Rubber componets | 5 years | |
| Inlet Hose | 30 years | |
| Ceramic Valve Faucet | Faucet Body (Stainless Steel 304) | 30 years |
| Ceramic Valve (Leakage case) | 12 years or 500,000 times | |
| Ceramic Valve set (Leakage case for BONNY series) | 7 years or 200,000 times | |
| Filter and Plastic components | 5 years | |
| Rubber washer, Inner Inlet Hose and Rubber Components) | 5 years | |
| Inlet Hose | 5 years | |
| Self-Closing Faucet | Faucet Body (Stainless Steel 304) | 30 years |
| Spring (Self-Closing Faucet) | 5 years or 200,000 times | |
| Filter, Valve Housing and Plastic Components | 5 years or 200,000 times | |
| Rubber washer, Inner Inlet Hose and Rubber Components) | 5 years | |
| Over-Head Shower and Hand Shower | Shower Head and Shower Arm (Stainless Steel 304) | 30 years |
| Plastic Components | 5 years | |
| Rubber washer, Rubber Nozzle and Rubber componets | 5 years | |
| สายฝักบัว 1.5 เมตร (สเตนเลส) | 5 years | |
| Rinsing Spray | Rinsing Spray Body (Stainless Steel 304) | 30 years |
| Rinsing Spray Body (Stainless Steel 304) | 10 years | |
| Inlet Hose (Flexible hose 1.2m.) | 5 years | |
| Bathroom Accessories | Product body (Stainless Steel 304) 304 | 99 years |
| Grab Bar | Product body (Stainless Steel 304) 304 | 99 years |
| Wireware | Product body (Stainless Steel 304) 304 | 99 years |
| Waste Trap (109AS,109BS) | Product body (Stainless Steel 304) 304 | 99 years |
| Shower Room | Product body (Stainless Steel 304) 304 | 99 years |
Remark: * Normal use means that the product is used in normal operation, normal condition and normal environment in personal place with normal temperature, humidity and proper PH state. * Warranty period does not cover for usage in public or outside residence.